Privacy Policy

Video.Taxi

With this data protection information, we, TV1 GmbH, inform you about which personal data we collect, process and use when you visit our website http://www.video.taxi or use our Video.Taxi service. In addition, you will find out what rights you have with regard to the processing of your data.

The responsible body within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:

TV1 GmbH, Betastr. 9a, 85774 Unterföhring

General

Data collection and scope of use

We collect and use personal data only if and insofar as this is necessary for the implementation or use of the respective service or function. The term “personal data” means all individual details about an identified or identifiable natural person, such as their contact details or the content of entries in (contact) forms.

On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form. Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view).

Purposes and legal bases of data processing.

Part of the personal data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

We collect and process personal data only when:

  • You have given your express consent to this,
  • the processing is necessary for the performance of a contract with you,
  • the processing is necessary for compliance with a legal obligation; or
  • the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not having your data processed.

Insofar as we collect, process or use personal data, we comply with the applicable legal provisions, in particular the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). We process your personal data only for the purposes stated in this data protection declaration. In particular, the data you provide to us will not be used for advertising purposes.

Disclosure of personal data

We disclose personal data collected via our website to state institutions, authorities and courts if we are obliged to do so or if this is necessary for legal defence or assertion of rights. Unless expressly stated in this Privacy Notice, we do not transfer personal data outside the European Union (EU) or the European Economic Area (EEA). If we transfer personal (or relatable) data (e.g. IP addresses) to third countries in accordance with this data protection information, we hereby inform you that a different level of data protection may apply there which does not correspond to that of the EU. By using our website, you consent to the transfer to such a country.

Your personal data will not be transferred to third parties for purposes other than those mentioned. For the operation of the website, we may use technical service providers as part of a commissioned processing of personal data. If personal data is transferred to these service providers, this is done within the scope of a commissioned processing of personal data in accordance with Art. 28 DSGVO.

Duration of storage and deletion of personal data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose ceases to apply or these periods expire, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

Details on data collection and processing when visiting the website http://www.video.taxi

(1) Categories of personal data

Categories of personal data of website visitors that may be processed by the controller in the course of their visit to the http://www.video.taxi website:

  • IP address
  • Technical data (e.g. internet browser, operating system or time of page view).
  • contact information and information entered into contact forms

Website visitors are natural persons who access the contents of the website via any terminal device and any supported internet browser and, if applicable, use functions offered on the pages.

(2) Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

(3) Cookies

Some of our websites use so-called cookies. These serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of parts of our website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested are stored on the basis of Art. 6 (1) lit. f DSGVO. As a website operator, TV1 GmbH has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services.

You can object to the use of cookies on this website at any time or individually adjust the settings for the use of cookies by our website: Cookie Consent Manager.

(4) Server log files

As a website operator, we automatically collect and store information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • host name of the accessing computer
  • time of the server request
  • IP address

This data is not merged with other data sources. Server log files are stored on the basis of Art. 6 para. 1 lit. f DSGVO. As a website operator, TV1 GmbH has a legitimate interest in the use of information from server log files for the technically error-free provision of its services.

(5) Contact form

If you send us enquiries via the contact form, the information you enter in the form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. The processing of the data entered in the form is thus based exclusively on your consent in accordance with Art. 6 Para. 1 lit. a DSGVO.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions (e.g. retention periods) remain unaffected.

(6) Newsletter

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. We use this data exclusively for sending the requested information. The processing of the data entered in the newsletter registration form is based exclusively on your consent in accordance with Art. 6 Para. 1 lit. a DSGVO.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the members’ area) remain unaffected by this.

(7) Facebook Pixel

We use a so-called Facebook pixel on this website, which is activated if you accept it when visiting this website (tracking and performance cookies). This helps us to display targeted advertising to our target group on Facebook. In the process, Facebook (Meta) also carries out an extended data comparison if necessary.

  • Company processing the data: Meta Platforms Ireland Limited 4 Grand Canal Square, Grand Canal Dublin 2, Dublin, D02x525, Ireland.
  • Privacy Policy: https://www.facebook.com/policies/cookies
  • Purpose of data processing: marketing
  • Legal basis for data processing: Consent pursuant to Art. 6 para. 1 lit. a DSGVO
  • Data transfer outside the EU: This provider may transfer, store or process your personal data outside the EEA/EU. These countries may not have the same level of data protection and enforcement of your rights may be limited or not possible.
  • Cookie name: _fbp, act, c_user, datr, fr, m_pixel_ration, pl, presence, sb, spin, wd, xs
  • Duration : 1 year
  • Opt-out: https://www.facebook.com/settings?tab=ads

(8) Google Analytics

This website uses functions of the web analysis service Google Analytics. Google Analytics also uses cookies.

  • Company processing the data: Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland.
  • Purpose of data processing: measurement
  • Legal basis for data processing: Consent pursuant to Art. 6 para. 1 lit. a DSGVO
  • Data transfer outside the EU: This provider may transfer, store or process your personal data outside the EEA/EU. These countries may not have the same level of data protection and enforcement of your rights may be limited or not possible.
  • You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
  • Privacy Policy: https://policies.google.com/privacy?hl=de
  • Cookie name: _ga,_gat,_gid
  • Duration: 2 years

(9) Google reCAPTCHA

We use Google reCAPTCHA (hereinafter reCAPTCHA) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The purpose of reCAPTCHA is to check whether data entry on our websites (e.g. in a contact form) is made by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not made aware that an analysis is taking place.

The data processing is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from SPAM.

For more information on Google reCAPTCHA and Google’s privacy policy, please see the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html

(10) Google Tag Manager

We use the service called Google Tag Manager from Google. “Google” is a group of companies and consists of Google Ireland Ltd. (provider of the service), Gordon House, Barrow Street, Dublin 4, Ireland as well as Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and other affiliated companies of Google LLC.

We have concluded an order processing contract with Google. The Google Tag Manager is an auxiliary service and only processes personal data itself for technically necessary purposes. The Google Tag Manager takes care of loading other components, which in turn may collect data. The Google Tag Manager does not access this data.

For more information on Google Tag Manager, please see Google’s privacy policy.

Please note that American authorities, such as intelligence agencies, could potentially gain access to personal data that is inevitably exchanged with Google due to the Internet Protocol (TCP) when this service is integrated, due to American laws such as the Cloud Act.

(11) Microsoft Clarity

Microsoft Clarity is an analytics tool that provides website usage statistics, session recording and heat maps.

  • Company processing the data: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521, Ireland
  • Purpose of data processing: customer behaviour analysis
  • Legal basis for data processing: Consent pursuant to Art. 6 para. 1 lit. a DSGVO
  • Data transfer outside the EU: This provider may transfer, store or process your personal data outside the EEA/EU. These countries may not have the same level of data protection and enforcement of your rights may be limited or not possible.
  • Privacy Policy: https://docs.microsoft.com/en-us/clarity/faq#privacy
  • Cookie name: _clck, _clsk, CLID, ANONCHK, MR, MUID, SM
  • Ablaufzeit: 90 days

(12) Salesviewer

On this website, data is collected and stored for marketing, market research and optimisation purposes using the SalesViewer technology of SalesViewer GmbH on the basis of the legitimate interests of the website operator pursuant to Art. 6 Para.1 lit.f DSGVO.

For this purpose, a javascript-based code is used to collect company-related data and the corresponding usage. The data collected with this technology is encrypted via a non-reversible one-way function (so-called hashing). The data is immediately pseudonymised and not used to personally identify the visitor to this website.

The data stored within the framework of Salesviewer will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention obligations.

You can object to the collection and storage of data at any time with future effect by clicking on this link https://www.salesviewer.com/opt-out to prevent the collection of data by SalesViewer within this website in the future. This will place an opt-out cookie for this website on your device. If you delete your cookies in this browser, you must click this link again.

(13) UTM parameters

For certain marketing activities, we use UTM parameters. The UTM parameters allow us to add trackable extensions to your URLs. This allows us to evaluate the success of our marketing efforts. The parameters are:

  • medium : This parameter describes the medium in which the link is embedded. Examples: Email, social media or website
  • source : With this UTM parameter we define the source of the link. This can be newsletters, websites, apps or social media channels.
  • campaign: This type of UTM parameter is used to identify the actual campaigns.
  • term: Within a campaign, we insert different keywords to be tracked in order to identify them uniquely and evaluate them separately.

(14) Matomo

We use Matomo (formerly Piwik) for web analytics, a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, (“Matomo”) using cookie technology. The protection of your data is important to us, which is why we have configured Matomo in such a way that your IP address is only recorded in abbreviated form. We therefore process your personal usage data anonymously. It is not possible for us to draw any conclusions about your person. Further information on the Matomo terms of use and the data protection regulations can be found at: https://matomo.org/privacy/.

(15) Pipedrive web visitors

We use the web visitor function of the CRM system of Pipedrive OÜ (Mustamäe tee 3a, 10615 Tallinn, Estonia; “Pipedrive”) to further optimise our website and service offering. The web visitor feature is committed to full compliance with the GDPR. The web visitor tracker collects data via Pipedrive’s Amazon Web Services infrastructure. The data is encrypted both in transit and at rest. Pipedrive collects behavioural data on all website visitors, including pages visited, source of visitors and time spent on the website. The visitor’s IP address is collected to identify the company and geographic location. We only have access to visitor data from companies and all users with a private IP address are automatically filtered out. It is not possible to assign IP addresses to individuals. We have concluded an order processing agreement with Pipedrive. Further information on data processing at Pipedrive can be found in Pipedrive’s data protection statement: https://www.pipedrive.com/en/privacy

Details on data collection and processing when using the Video.Taxi service.

(1) Categories of personal data

Categories of personal data of service users that may be processed by the controller in the context of the use of Video.Taxi:

  • IP address
  • E-mail address
  • Name
  • Information on purchase or payment transactions (e.g. transaction number, product name, date of purchase).
  • Information on subscription transactions regarding offered content (e.g. access code, date of use of an access code).

Service users are natural persons who access the Video.Taxi service via any website or application and use it to access content offered by TV1 or Video.Taxi customers free of charge or for a fee.

Categories of personal data of Video.Taxi clients as publishers of content that may be processed by the controller per contact person or (sub)account:

  • Email address(es)
  • Name
  • Address
  • Telephone number
  • User account and authentication information
  • Bank details (e.g. IBAN, BIC)
  • Time zone
  • Associated social media accounts
  • Associated sub-accounts
  • Tax identification features
  • Website
  • Information on purchase or payment transactions (e.g. transaction number, product name, date of purchase).
  • Information on activities in the respective personal account (e.g. creation of live streams, upload of on-demand content).

Video.Taxi customers are natural or legal persons who provide content for retrieval by service users via the Video.Taxi internet service provided by TV1 GmbH.

(2) Disclosure of personal data

In connection with the specific access to content issued by Video.Taxi customers via our service, we transmit the personal data of the service user collected by us to the respective customer.

In connection with purchase or payment transactions, we transmit the identification features (e-mail address and name) of the service user to our payment service provider. Further data for the processing of such a transaction is collected directly by the payment service provider and not via the Video.Taxi service or otherwise by TV1 GmbH. The service user can see during the purchase process at which point data relevant to the payment transaction is collected directly by the payment service provider.

(3) Subcontractor

The following service providers are subcontracted to process personal data:

  • Amazon Web Services (AWS): Web Hosting
  • Braintree Payments: processing of payments (for access to paid services)
  • KIM Keep In Mind GmbH: Software development, support
  • Zendesk Inc: Support Tool
  • CAMPAIGN MONITOR PTY LTD, Newsletter
  • Pipedrive OÜ, CRM and Newsletter
  • AppSignal B.V., Error Tracking

(4) Storage period and deletion of personal data

Billing-relevant personal data of service users (e.g. information on purchase transactions or payment transactions as well as information on subscription transactions), which are processed in the context of the use of Video.Taxi when accessing paid content, must be stored for six years due to legal requirements and are deleted after this period.

(5) Further technical information

The Video.Taxi player may be embedded in various websites. TV1 GmbH is generally not the provider or operator of these websites. Functions for booking and technical set-up of the service are made available to Video.Taxi customers as publishers of content via the website http://www.video.taxi. All data protection-relevant parameters are preset in a data protection-friendly manner. All parameters relevant to data protection are preset in a data protection-friendly manner.

Your data subject rights

You can exercise the following rights at any time using the contact details of our data protection officer given at the bottom of this page:

  • Information about your data stored with us and its processing
  • Correction of inaccurate personal data
  • Deletion of your data stored with us
  • Limitation of data processing if we are not yet allowed to delete your data due to legal obligations
  • Objection to the processing of your data with us

If you have given us consent to process your personal data, you can revoke this consent at any time with effect for the future. An informal communication by e-mail to us is sufficient for this purpose. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority depends on the federal state of your residence, your work or the alleged violation. You can find a list of supervisory authorities (for the non-public sector) with addresses at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Change in data protection regulations

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, for example when introducing new services. The new privacy policy will then apply to your next visit.

Contact

If you have any questions about data protection in connection with the use of TV1 GmbH’s websites, offers and services, would like to know what personal data we have stored about you or would like to exercise other data subject rights, please contact our data protection officer:

TV1 GmbH, Data Protection Officer, Betastr. 9a, 85774 Unterföhring, E-mail: datenschutz@tv1.eu